HPE Care Pack – 3 Year – Service

SKU: HEWU4843E Category: Extended Warranties Tags: 3, 5, 9, availability, days, enterprise, hewlett, hours, hpe, maintenance, on-site, packard, service, year

Product specifications

Description

General Information

Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: U4843E
Manufacturer Website Address: http://www.hpe.com
Brand Name: HPE
Service Name: Care Pack

Marketing Information: Increase equipment availability and productivity with rapid-response onsite support for your HP hardware.
Product Type: Service

Service Information

Service Main Type: Maintenance
Service Sub Type: Physical
Service Characteristic: Parts & Labor
Service Description: 9×5
Service Details: 4-hour onsite response:
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
Service Availability: 9 x 5
Service Response Time: 4 Hour
Service Location: On-site
Service Duration: 3 Year
Product Supported: